Order Terms
These terms and conditions apply to your ordering of goods or services through http://keepmoving.com.hk (this website and our company). All major power tool brands, all on sale, licensed in Hong Kong, order goods or services, where you purchase any goods over $6000, you can enjoy delivery service, otherwise additional shipping fees will be charged.
Please read these terms carefully before using this website. By using this website or any part of it, you agree that you have read these terms and that you accept and agree to be bound by these terms. The company will do its best to ensure that the goods introduced on this website are the latest relevant information and prices, as well as stock availability, and reserve the right to change the prices of goods without prior notice. The price of the item is as shown on the date of order. All orders are subject to final confirmation and processing depending on the availability of the relevant goods. If any product is out of stock and cannot be provided to the customer, the company reserves the right to refuse to accept the order, or to provide the same type and price of the product as a substitute, and notify you by phone or email. After you have successfully placed an order, the company will send a confirmation email of the ordered goods by email according to the email address provided, and clearly state the recipient, product type, quantity and price that have been ordered.
The company is not responsible for the delay or unsuccessful delivery of the email due to the wrong email address provided by you, or other factors beyond the control of the company, such as communication network problems, problems with the email service provider, etc. When you successfully place an order, the company promises to contact the customer within two working days. If the customer fails to contact the customer within one week or the customer fails to complete the order within two weeks, the company reserves the right to cancel the order without further notice, and the customer shall not object. . In the event of force majeure (including due to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or any circumstances beyond our control, the company cannot accurately provide the services you need. The company will not assume any responsibility to the user or any third party. If you choose the self-collection service, you can collect the ordered goods by yourself at our store. The company also provides delivery services. The company reserves the right to amend these terms and conditions. In case of any dispute, the company reserves the right of final decision.
Exchange Terms
When receiving the goods, the customer must check whether the goods are of the type and quantity you ordered and whether there is any damage or deterioration. If you find that the product does not match the type and quantity ordered or is damaged, please notify the customer service department of the company immediately to arrange for a replacement of the product. If the customer has signed/used/damaged the goods, the company reserves the right to refuse to replace them.
If customers need to terminate the order service, they must make enquiries through our contact information during office hours within seven days of ordering the goods, and present a valid receipt for refund. If the deadline is exceeded, the company may reject the client's application.
Privacy Policy Statement
The customer information collected by the company is only used for contact, mailing and marketing purposes. The company uses appropriate confidentiality measures to protect customer information, but only the information obtained on this website. The company must comply with the laws and regulations of the Hong Kong Special Administrative Region or the parties have committed wrongful acts, and may provide information to the competent authorities. The company does not directly access and record customer's bank account and credit card information. The company will collect and use personal information from valued customers; The personal data collected and stored by the company includes the following categories: name, contact details, telephone number, address, email, age; Results, records and accumulated records of browsing interactive content; inquiries, suggestions or opinions; information on computer operating systems and online service providers; this website will summarize and analyze customer information, purchases, browsing behavior and information on related websites, But only for the company's activities and marketing. The company reserves the right to amend these terms and conditions. In case of any dispute, the company reserves the right of final decision.
Disclaimer
This website will use its best efforts to ensure that the information on this website is correct, but does not make any express or implied warranty as to the accuracy of such information. This website disclaims all liability and responsibility for any loss, destruction or damage arising out of or in connection with the use or misuse of or reliance on the information contained on this website. This website will do its best to ensure the security of the data stored in the system; however, the Internet cannot absolutely guarantee the security of data transmission or reception; Therefore, the risk is not within the responsibility scope of this website. At the same time, it is deemed that you have understood and understood that there must be risks in transmitting information online, and agree to bear such risks and all losses arising therefrom. If any user or customer is found to be detrimental to this website, this website reserves the right to terminate or suspend their connection to this website without prior notice. This website may maintain, change or terminate website services according to different circumstances; for example: system failure, maintenance or update; business inventory; service inapplicable, etc. The company reserves the right to amend these terms and conditions. In case of any dispute, the company reserves the right of final decision.